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FAQ

What I know that you don't!

  • How long have you been in business?
    Since 2024!
  • Where are you based out of?
    Dickinson, Texas.
  • How long does it take for my order to ship?
    I generally get orders out the business day after the order is placed. i.e. If your order is placed on Friday, I will get it out on Monday. Check instagram @shop.hissy.fits in the event of a delay!
  • What is your return policy?
    Last Updated May 1, 2024 Thank you for your purchase! I hope you are happy with your new fit. However, if you are not completely satisfied with your purchase or any reason, you may return it for store credit or exchange. Please see below for more information on Hissy Fits' return policy. RETURNS All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached RETURN PROCESS To return an item, please email emma@shophissyfits.com to obtain a Return Merchandise Authorization number. After receiving the RMA number, place the item securely in its original packaging, and mail you return to the following address: Hissy Fits RMA # 5107 Harbor Light Dr. Dickinson, Texas 77539 Please note, you will be responsible for all return shipping charges. I strongly recommend that you use a trackable method to mail your return. REFUNDS After receiving your return and inspecting the condition of your item, we will process your return for in-store credit or exchange. Please allow 7 days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed. EXCEPTIONS For defective or damaged products, please contact emma@shophissyfits.com to arrange store credit or exchange. Please note, sale items are FINAL SALE and cannot be returned. QUESTIONS If you have any questions concerning our return policy please contact: emma@shophissyfits.com
  • How fast is shipping?
    That is up to you, partner. I use live freight on my website, so, what you pay for is what you get!
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